Q: How do I file a claim?
A: For most policies, you can utilize the
online claim forms. Download the form, complete and
mail it to us. Or, if you prefer,
you can call us and we will mail
you the necessary claim forms. Please be sure to read the instructions
carefully on the form.
Q: How can I check on the status of my claim?
A: Claim status is not currently available online. Please
contact our office for claim
information, and if available, have the claim number handy.
Q: What kinds of insurance does Combined sell?
A: We carry various products including:
| Accident Protection |
Long Term Care Coverage |
Life Insurance |
| Sickness Protection |
Cancer Insurance |
Accidental Death |
| Disability Income Protection |
Critical Condition |
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Q: Can you send me literature about your insurance?
A: If you are interested in obtaining information about our
insurance, please call a service representative at: 1-800-951-6206.
Our representative can assist with questions regarding our products and
how to buy.
Q: How can I purchase insurance coverage?
A: Please call our home office at 1-800-951-6206. A service
representative will help to answer any product questions you have and advise
you on how to purchase coverage.
Q: I carry Combined policies and need to see my agent. How can I
get in touch with him/her?
A: Our agents are constantly on the go servicing customers.
This sometimes makes it difficult for them to be available each time you would
like to see them. In between renewals, we encourage you to contact our home
office at 1-800-951-6206 with any questions you may have related to your
insurance. Our service representatives are eager to help.
Q: Where do I send my payments?
A: Send all payments to the home office.
Click here for our office address
information.
Q: I recently paid my insurance. Why did I receive a premium notice
anyway?
A: Due to a cross in the mail, you may occasionally receive
a premium notice after you make a payment. In these cases, you can simply
disregard the notice.
Q: How can I change my renewal payment method?
A: We offer several methods of renewal. You can request
a change by writing, calling,
faxing or e-mailing
our office.
Q: How can I change my address or beneficiary?
A: Just like our claim forms, we've placed online versions of our
beneficiary and ownership forms on this site.
Click here to view these forms. Just
print, complete and mail them to us. Your address can be changed by using
our online form, calling our office or
by e-mailing our office.
Q: How can I find information regarding policy values?
A: The policy owner can obtain this information by contacting
our home office. Please be aware that Accident & Health policies do not
accumulate values. If you have a Life policy with us, please
call or write.
Q: I've lost my policy. How do I get a duplicate?
A: Call our home office at 1-800-951-6206, and our service
representatives will take the information necessary to get you a duplicate.
If, in the meantime you have any questions regarding your coverage, just
ask.
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